Healtheak Support
Need help with the app? Common topics are below.
Account and data
- Delete account or data: Profile → Delete account / Delete data. Deleting the account does not cancel an Apple / Google subscription — do that separately in store settings.
- Copy of your data (GDPR): write using the contact details below.
Premium subscription
- Purchase and price: Apple / Google purchase sheet before you confirm. The subscription renews automatically.
- Restore purchases: Profile → Restore purchases.
- Manage / cancel: Profile → manage subscription, or iPhone Settings → [Your name] → Subscriptions (Android: Google Play → Payments & subscriptions). Turn off auto-renewal at least 24 hours before the period ends.
- Apple or Google collects payment. We do not have access to your card number.
Body Check and AI
Healtheak is for personal observation. It does not replace a doctor, does not diagnose, and is not a medical device. Optional AI analysis compares a photo with your earlier history of that type — it is not a diagnosis. Photos are private; urine and stool thumbnails may be hidden; photos do not appear in notifications.
Documents
- Privacy policy: https://adamj009.github.io/healtheak-legal/privacy/
- Terms of use (including auto-renewal): https://adamj009.github.io/healtheak-legal/terms/
Contact
Publisher: the Healtheak publisher shown in the App Store as “Sold by”. For technical and privacy matters, use the contact details on the Healtheak App Store or Google Play listing. Describe what happens, on which device (model, iOS version), and when.